NEO Increased Error Rate

Incident Report for CYPHER Learning

Resolved

The incident has been resolved.
Posted Mar 28, 2022 - 08:15 UTC

Monitoring

A fix has been implemented and we are now closely monitoring the results.
Posted Mar 28, 2022 - 07:47 UTC

Investigating

We are currently investigating this issue.
Posted Mar 28, 2022 - 07:18 UTC
This incident affected: CYPHER for academia.