Servers' jobs delays

Incident Report for CYPHER Learning

Resolved

This incident has been resolved.

Posted Sep 24, 2021 - 16:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 24, 2021 - 14:42 UTC

Investigating

We are currently encountering some servers' jobs delays, so any copies, notifications, imports/exports, reports, etc. will be processed with a delay.
Our engineering team is currently investigating the issue.
We apologise for the inconvenience!

Posted Sep 24, 2021 - 11:24 UTC

This incident affected: CYPHER for academia.