Database Upgrade

Incident Report for Cypher Learning

Resolved

The upgrade went flawlessly and only a minor disruption of less than a minute occurred. Thank you for your patience.

Posted Aug 25, 2022 - 00:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 24, 2022 - 23:38 UTC

Update

We are continuing to investigate this issue.

Posted Aug 24, 2022 - 23:37 UTC

Investigating

We are currently upgrading the database cluster for NEO EU. This should only take a moment and will likely not impact operations.

Posted Aug 24, 2022 - 23:37 UTC

This incident affected: NEO EU.