Increased Error Rate
Incident Report for CYPHER Learning
This incident has been resolved.
Posted Dec 08, 2021 - 05:32 UTC
We are continuing to monitor for any further issues.
Posted Dec 08, 2021 - 05:31 UTC
The performance and gateway problems were due to the AWS internal networking issues that occurred today and affected thousands of AWS customers. We found a workaround that brought back near-normal performance, and that it should continue to improve as AWS fixes its internal network issues.
Posted Dec 08, 2021 - 05:22 UTC
We are currently investigating intermittent errors on NEO. Our engineers are working on this issue now and we'll post an update as soon as possible.
Posted Dec 08, 2021 - 04:08 UTC
This incident affected: CYPHER for academia.