NEO Increased Error Rate

Incident Report for CYPHER Learning

Resolved

This incident has been resolved.
Posted May 02, 2022 - 06:09 UTC

Monitoring

The fix has been implemented and we're monitoring the results.
Posted May 02, 2022 - 05:59 UTC

Identified

The issue has been identified and we are working on the resolution now.
Posted May 02, 2022 - 05:46 UTC
This incident affected: CYPHER for academia.