Sporadic Gateway Errors

Incident Report for Cypher Learning

Resolved

This incident has been resolved.

Posted Jan 31, 2022 - 05:51 UTC

Monitoring

We have found the root cause of the issue and deployed a fix. Response times have returned to normal and the error is no longer occurring. We are closely monitoring the situation to ensure the situation is fully resolved.

Posted Jan 31, 2022 - 05:41 UTC

Investigating

We are currently investigating an increase in errors at our load balancers. Our engineers are working on this issue and will update as soon as possible.

Posted Jan 31, 2022 - 04:45 UTC

This incident affected: NEO.