All Systems Operational

Uptime over the past 90 days. View historical uptime.
CYPHER for academia ? Operational
90 days ago
99.87 % uptime
Today
CYPHER for business ? Operational
90 days ago
100.0 % uptime
Today
CYPHER for entrepreneurs ? Operational
90 days ago
100.0 % uptime
Today
CYPHER for academia EU ? Operational
90 days ago
100.0 % uptime
Today
CYPHER for business EU ? Operational
90 days ago
100.0 % uptime
Today
CYPHER for academia AU ? Operational
90 days ago
99.99 % uptime
Today
CYPHER for business AU ? Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
AWS Operational
AWS cloudfront Operational
AWS s3-sa-east-1 Operational
AWS s3-eu-central-1 Operational
AWS cloudsearch-us-east-1 Operational
AWS cloudsearch-eu-central-1 Operational
AWS cloudsearch-ap-southeast-1 Operational
AWS backup-us-east-1 Operational
AWS s3-ap-southeast-1 Operational
AWS backup-eu-central-1 Operational
AWS backup-ap-southeast-1 Operational
AWS ec2-ap-southeast-1 Operational
AWS ec2-us-east-1 Operational
AWS ec2-eu-central-1 Operational
AWS elasticache-ap-southeast-1 Operational
AWS elasticache-eu-central-1 Operational
AWS elasticache-us-east-1 Operational
AWS route53 Operational
AWS rds-us-east-1 Operational
AWS rds-eu-central-1 Operational
AWS elasticsearch-ap-southeast-1 Operational
AWS elasticsearch-eu-central-1 Operational
AWS elasticsearch-us-east-1 Operational
AWS elb-ap-southeast-1 Operational
AWS elb-eu-central-1 Operational
AWS elb-us-east-1 Operational
AWS lambda-ap-southeast-1 Operational
AWS lambda-eu-central-1 Operational
AWS rds-ap-southeast-1 Operational
AWS lambda-us-east-1 Operational
Infrastructure Monitoring Operational
90 days ago
99.9 % uptime
Today
Datadog Metrics and Infra Monitoring Operational
90 days ago
99.9 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 26, 2025

No incidents reported today.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
CYPHER for Business Impaired Search
Resolved - This incident has been resolved.
Oct 21, 22:37 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 21, 19:13 UTC
CYPHER for Academia Degraded Performance
Resolved - This incident has been resolved.
Oct 21, 17:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 21, 08:25 UTC
Update - We are continuing to investigate this issue.
Oct 21, 08:24 UTC
Investigating - We are currently investigating this issue.
Oct 21, 05:45 UTC
Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025
Cypher Support Unavailable
Resolved - This incident has been resolved.
Oct 15, 10:09 UTC
Investigating - We are currently experiencing a major outage affecting Cypher Support. The issue is due to a widespread outage with our third-party support provider, Zoho Desk.

Our team is actively monitoring the situation, and we will provide updates as soon as the service is restored.

You can track Zoho Desk’s incident status directly here:
https://status.zoho.com/

We apologize for the inconvenience and appreciate your patience.
Oct 15, 08:18 UTC
Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

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